Effective 20 October 2026

Terms of Service and Subscription Policy

These terms govern use of ATS Unlock, including its resume, cover-letter, ATS analysis and subscription features. Please read them before creating an account or purchasing a plan.

1. Who we are and how to contact us

ATS Unlock is the service described on this website. Questions, cancellation notices and refund requests can be sent to support@tinykola.com. Before launch, the service owner should add its registered legal name, company number and correspondence address here and have these terms reviewed by qualified UK counsel.

2. Accounts and acceptable use

You must provide accurate registration information, keep your login details confidential, and use the service lawfully. You remain responsible for the information you upload and for ensuring that your CV and applications are accurate. Do not upload unlawful, infringing or malicious material, probe the service, or use automated means that bypass plan limits or security controls.

3. The service and AI output

ATS Unlock helps you create and tailor job-application materials. It does not guarantee interviews, offers, ATS scores, or the accuracy of third-party job information. Review every document before sending it and only represent your real experience, qualifications and achievements.

4. Plans, payments and renewal

Prices are displayed in GBP. Paid plans renew automatically at the stated cadence unless you cancel before the renewal date. The 7-day trial is a one-time offer per account and then renews into the plan shown at checkout. Payment processing is provided by Stripe; ATS Unlock does not store card details.

You can turn off auto-renewal from Plan & billing. Cancellation takes effect at the end of the current paid period, so access continues until that date unless a refund is approved.

5. Refunds, cancellation and your consumer rights

We offer a simple 7-day money-back guarantee for a qualifying initial purchase. Request it from Plan & billing or by emailing support@tinykola.com within 7 calendar days of purchase, including the account email and plan. Cancelling auto-renewal does not itself submit or approve a refund.

This guarantee does not limit any mandatory consumer rights. UK consumers may have statutory cancellation rights for digital content or services, normally including a 14-day cancellation period unless valid express consent and acknowledgement are obtained for immediate supply. By continuing from checkout, you request immediate access to the digital service. Any statutory rights that apply remain unaffected.

6. Changes, availability and liability

We may update the service, plans or these terms where reasonably necessary. We will not make changes that materially reduce a paid plan during its current paid period without a reasonable remedy. The service is provided with reasonable care and skill, but it may be unavailable during maintenance or due to events outside our control. Nothing in these terms excludes liability that cannot lawfully be excluded.

7. Data and privacy

Our handling of personal information is described in the Privacy & Data information. Keep a copy of any documents you need; you can manage your saved information through your account.

8. Governing law

Where permitted by law, these terms are governed by the law of England and Wales. This does not remove any mandatory protections available in your country of residence.

This page is an operational template, not legal advice. The service owner must complete the business identity and contact details and obtain legal review before relying on it for a public UK launch.